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Get the latest NHS information and advice about coronavirus (COVID-19).
Check if you or your child has coronavirus symptoms
Find out about the main symptoms of coronavirus and what to do if you have them.
Self-isolation and treatment if you have coronavirus symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
Testing and tracing
Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service.
People at high risk
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus.
GOV.UK: coronavirus – guidance and support
Government information and advice.
Keele PracticeHealth CentreKeele UniversityNewcastle-under-Lyme, Staffs, ST5 5BGTel: 01782 753550
The security of personal data is of utmost importance to us. We realise how sensitive any information relating to our users’ health is, and we are dedicated to ensuring its safety and privacy. With this in mind, we are implementing two new security measures within Patient Access which should take effect by the end of July.
Security PIN code
In line with data security best practice, we are introducing an additional authentication step for use when signing in to Patient Access. Users will be asked to set a five-digit security PIN code that they will need to enter when signing in to the app, as well as their password.
You can read more about Patient Access security PIN codes.
Mobile phone number
We will be asking all Patient Access users to provide us with a mobile phone number if they have not done so already. This is so that we can further authenticate them if they need to reset their password. Users do not have to provide us with their mobile phone number - it is an optional security measure - but we highly recommend that they do so to help further protect their data.
Find more information about adding and verifying mobile numbers.
We will be emailing all Patient Access users over the next 3 weeks to inform them of these updates and asking them to contact the Patient Access Support team rather than their GP practice if they have any questions. However, it’s still possible that some patients might contact your surgery. If this happens please simply ask them to visit our Patient Access support site where they can contact us directly.
Easy Read Coronavirus Leaflet - How to Stay Safe
Easy Read Coronavirus Leaflet - Coronavirus and health issues
Easy Read Coronavirus Leaflet - What if you get ill?
Over the counter medicines for festivals and holidays
£10 well stocked medicine cabinet
Prescribing over the counter medicines is changing
If you are please let us know - we may be able to help you
There is a wealth of information on the NHS website about carers and caring. Below are some links into the site that we hope you will find useful.
Information for carers and people who have care & support needs.
Advice on providing care, medicines etc.
Providing care for people who have been recently discharged from hospital.
Caring for someone can be a full-time job - find out about accessing breaks and respite care.
Work and Disability
Guidance, support and help with employment issues.
Being a Young carer
Advice for carers 18 or under and their entitlement to support
Help claiming benefits, looking after your bank balance and understanding the legal issues of caring.
Directing carers to the benefits that can help them in their caring role
Advice and information on helping the person you look after get the benefits that they are entitled to.
Advice and information on financial support for older people with a disability or illness.
How your benefits maybe affected after the death of the person you look after and what happens to their benefits
Advice for carers and the people they are looking after on claiming a whole host of other benefits unrelated to their disability or caring